FAQ

Frequently asked questions

For More Questions

info@mtmcreator.hr

FAQ

Find out

For More Questions

info@mtmcreator.hr

Faq

Find Out

The identity check ensures that a natural and real person is behind a process. As a primary result, it proves through various identity verification methods (standalone and automated or with the assistance of an identity specialist) that the person is who they say they are. 
Required by law, it prevents one person from performing an unauthorized operation on another person’s behalf and using fake identities to commit fraud (e.g. 
money laundering , identity theft ).

Automated identity verification means that an individual can verify their identity against a valid identification document through an automated process.
Customers can give their users the opportunity to verify their identity when registering in just a few minutes. The entire process takes place on the user’s phone, so no in-person interaction is required to start onboarding.

Process can only take a few minutes.
This process can be done in 3 main steps: verification and capture of the ID document, verification of security features and verification of the person.

Yes! All communication takes place via encrypted channels. Only highly secure data centers in the European Union are used. If desired, data fields in the recorded ID documents can be blacked out in order to comply with the principle of data minimization. We would also be happy to work with you within the framework of an order data processing agreement (ADV).

We are available worldwide and we support ID documents (passports, ID cards, residence permits and driving licenses) in accordance with the common ICAO standard. We currently cover documents in over 195 countries. Our software is available in the following languages: English, German, French, Spanish and Portuguese.

We are constantly working on adding new languages. If you need additional languages, we can assist you with your requests.

Your customers need the following for the automatic identity check via:

  • A smartphone with a camera on the back and front of the phone
  • A valid identification document
  • An internet connection

If the user cannot complete the identification process, the transmitted Ident-ID can be used again.

However, once the user has completed the identification process, they need a different ident ID to start the process again.

Faq

Find Out

The identity check ensures that a natural and real person is behind a process. As a primary result, it proves through various identity verification methods (standalone and automated or with the assistance of an identity specialist) that the person is who they say they are. 
Required by law, it prevents one person from performing an unauthorized operation on another person’s behalf and using fake identities to commit fraud (e.g. 
money laundering , identity theft ).

Automated identity verification means that an individual can verify their identity against a valid identification document through an automated process.
Customers can give their users the opportunity to verify their identity when registering in just a few minutes. The entire process takes place on the user’s phone, so no in-person interaction is required to start onboarding.

Process can only take a few minutes.
This process can be done in 3 main steps: verification and capture of the ID document, verification of security features and verification of the person.

Yes! All communication takes place via encrypted channels. Only highly secure data centers in the European Union are used. If desired, data fields in the recorded ID documents can be blacked out in order to comply with the principle of data minimization. We would also be happy to work with you within the framework of an order data processing agreement (ADV).

We are available worldwide and we support ID documents (passports, ID cards, residence permits and driving licenses) in accordance with the common ICAO standard. We currently cover documents in over 195 countries. Our software is available in the following languages: English, German, French, Spanish and Portuguese.

We are constantly working on adding new languages. If you need additional languages, we can assist you with your requests.

Your customers need the following for the automatic identity check via:

  • A smartphone with a camera on the back and front of the phone
  • A valid identification document
  • An internet connection

If the user cannot complete the identification process, the transmitted Ident-ID can be used again.

However, once the user has completed the identification process, they need a different ident ID to start the process again.

Can we help you with something else?

If you have more questions, please feel free to contact us! We look forward to your inquiries!

Can we help you with something else?

If you have more questions, please feel free to contact us! We look forward to your inquiries!